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| For questions or concerns regarding any of our policies or to check on an existing order, please contact us at (847) 214-8440 or by email. For general product inquiries, you may contact our store locations. |
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| Product Warranties |
| All products are subject to the return policy as listed in our shipping and returns section. Warranty work or repair service are the responsibilty of the manufacturer. The manufactuer should be contacted directly for such service. Various manufacturers and products may have different warranties. |
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| Unassembled Items |
| Home Plus Outlet, Inc. holds itself free of any liability or responsibility with regard to damage or injury caused by, or as a result of, items that are shipped unassembled for assembly by customer. |
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| Policy on Refurbished Items |
| All items sold on this website are new unless specifically stated as refurbished. All refurbished items are tested, cleaned, and repackaged before shipping. These items may contain aesthetic imperfections such as scuffs or stray marks on the surface. Color of refurbished products may vary from that shown on this website. All refurbished items are subject to the return policy as listed in our shipping and returns policy section. Returns made because of dissatisfaction with aesthetic appearance are not considered defective or damaged. |
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